Terms of Service

Agreement to Terms

By accessing and using the UkaWellness website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

Services Description

UkaWellness provides educational nutrition consultation services designed to support individuals in developing healthier eating habits and lifestyle choices. Our services include personalised dietary guidance, meal planning support, and lifestyle nutrition coaching.

Use of Services

Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement.

User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Notify us immediately of any unauthorised use of your account
• Use our services only for lawful purposes
• Not misrepresent your identity or affiliation with any person or entity
• Not interfere with or disrupt our services or servers

Bookings and Consultations

Appointment Scheduling

Consultation appointments are subject to availability. We will confirm your appointment via email or phone. You are responsible for ensuring you provide correct contact information.

Cancellation Policy

If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Late cancellations or no-shows may affect your ability to book future appointments.

Consultation Format

Consultations may be conducted in person at our Lancaster office or via video call. The format will be confirmed when you book your appointment.

Intellectual Property

All content on the UkaWellness website, including text, graphics, logos, images, and software, is the property of UkaWellness and is protected by UK and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Limitation of Liability

To the fullest extent permitted by law:

• UkaWellness shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services
• We do not guarantee specific outcomes or results from our nutrition consultations
• We are not liable for any decisions you make based on information provided during consultations
• Our total liability to you for any claim arising from your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim

Health and Safety

Our nutrition guidance is educational in nature and should not replace professional medical advice. Before making significant dietary changes, especially if you have existing health concerns, we strongly recommend consulting with your GP or healthcare provider. See our Health Disclaimer for complete information.

Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in that policy.

User-Generated Content

If you provide testimonials, reviews, or other content, you grant UkaWellness a non-exclusive, royalty-free, perpetual licence to use, reproduce, and display such content for marketing and promotional purposes. We reserve the right to remove any content that we deem inappropriate or offensive.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites. Your use of third-party websites is at your own risk.

Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any significant changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the revised terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy and Health Disclaimer, constitute the entire agreement between you and UkaWellness regarding the use of our services.

Contact Information

If you have questions about these Terms of Service, please contact us: